2.3
79.5K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


・STAY CONNECTED:

Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


・TAILORED SOLUTIONS:

Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


・SMART WIDGETS:

Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


・INVENTORIES:

The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


・MAINTENANCE:

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


・STATISTICS AND EFFICIENCY

Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


・DOCUMENTATION AND SUPPORT:

Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


・VOICE CONTROL:

Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


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Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: support.hon@haier-europe.com. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)

Accessibility Statement: https://go.he.services/accessibility/hon-android
Updated on
Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
78.4K reviews
Yohann Pitrey
October 12, 2025
I have tried everything in my power to start a cycle on my Haier HW50 washing machine. resetting the machine, pairing it again with my phone, reinstalling the app, nothing works. every time the app says "I am going to start the cycle now" and then gets stuck on a screen that says "Loading..." forever and never actually starts the cycle. Weird thing if I can pause or cancel a cycle in the app if I've started that cycle manually on the machine itself. Poorly designed comms protocols, sounds like..
5 people found this review helpful
Smart Home Haier Europe
October 13, 2025
If the problem happens with programs saved in Favorites or Last/Recently used,try to launch some from the standard list.If it works correctly,modify it and save again.Programs previously saved in favorite in this case cancel.If problem persists write on support.hon@haier-europe.com sending photo of the serial number and video od the app and problem
Glen Weston
March 26, 2025
Possibly the worst app I've used on Android in over a decade. Consistently lags, freezes, crashes, and signs out. It's almost impressive that you can make an app perform this bad. Maybe remove some of the garbage from it and make a simple interface just for using your appliance. I think without starting over there's no hope for it.
114 people found this review helpful
Smart Home Haier Europe
March 26, 2025
Dear customer, we apologize for the inconvenience. We have identified a performance degradation on certain types of phones, and our technical team is actively working to resolve it as quickly as possible. Please continue to keep the application updated to ensure that you can benefit from the upcoming update that will address the issue.
Simon Howroyd
March 11, 2025
I use this with the H-Wash 500 washing machine. Been using it over a year now. Initial connection was painful and took several hours but once connected has worked fine. The delayed start "start/finish time" UI always breaks, can't key in a time. Update: the app keeps logging me out of the cloud servers I don't care about and now it's not letting me back in. Just goes back to the login screen with no error. My machine is stuck on the goodnight pause now. Software is laggy, complex and unstable.
32 people found this review helpful
Smart Home Haier Europe
December 12, 2022
Dear customer, if you want to interrupt a programme you can certainly pause it from the app, to open the door follow the instructions shown in the app. While remote control is active the door is locked for security reasons. You can customize the programmes as you wish. We regret that the interface is not to your liking, thank you for the feedback.