
Jas T
I add an item to my cart, then when I select it to do final checkout - the price increases. Sometimes doubling. That is so shady. I don't want to be shown an "Estimated price", when it isn't even anywhere NEAR that price when I actually try to buy it. I enjoy shopping on Shein, but I've noticed this for a while now and it makes it confusing and honestly makes you not want to even look at stuff. I'm not the only one that has noticed this, either. Multiple other people have noticed it as well.
9 104 people found this review helpful
Roadget Business PTE. LTD.
30 August 2025
Hi! Hope you have a nice shopping experience here. For any issues, you may contact Customer Service by app. Click "me"-→support-→customer service-→type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail. We'll be glad to help you further.

Hayley Dawson
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Shein clothing isn't too bad in quality most of the time and I've used the app for years. However, now, there's no way to know how much youre actually paying for an item until youve reached checkout. The price changes multiple times. The price on the items when browsing are not the actual price. In the basket its different, unticked, its different, at checkout, its different. This needs to change! Its misleading.
1 277 people found this review helpful
Roadget Business PTE. LTD.
08 October 2025
Hi! Hope you have a nice shopping experience here. For any issues, you may contact Customer Service by app. Click "me"-→support-→customer service-→type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail. We'll be glad to help you further.

Helen Pryor
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*responder clearly didn't read my review!* The prices are completely random. You will NOT get any item for the price advertised when you add it to your basket! I contacted customer service and they literally fob you off with the excuse of having the best voucher for your basket etc... Still misleading no matter how you cover it up with nonsense about getting the best deal. The best deal is the one you advertise! I stupidly started the puppy keep game... that is another unachievable feature!
686 people found this review helpful
Roadget Business PTE. LTD.
15 August 2025
Hi! Hope you have a nice shopping experience here. For any issues, you may contact Customer Service by app. Click "me"-→support-→customer service-→type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail. We'll be glad to help you further.